Google review removal and reputation management
Scan the Google Maps reviews of your business and pick the ones you want removed. We report those that break Google's rules to Google, with evidence.
- Free scan
- Pay per removed review
- No passwords or admin access needed
Scan your reviews now
Enter your business name or its Google Maps link. Your 1, 2 and 3 star reviews are listed; you pick the ones to remove and order.
- Your business name or a Google Maps link is all we need
- No passwords, admin access or account transfer
- The scan is free; you pay only for removed reviews
You pay only for removed reviews
The scan, the reports and the appeals are free. Ordering needs a deposit of 30% of the estimate in your wallet; the money stays yours and is only used for reviews Google removes. Reviews that stay cost nothing.
- No subscription or filing fee; unused balance is refunded
- Pay by card or bank transfer, invoiced to your company
- Follow every review on your own order page
Which reviews does Google remove?
Only Google can remove a review. We report the reviews that break Google's content rules through the official channels.
Reviews that can be removed
- Fake reviews from people who were never your customers
- Spam and coordinated review attacks
- Off-topic reviews that have nothing to do with your business
- Insults, hate speech, harassment and threats
- Reviews that share personal details (phone, address, health)
- Reviews written in someone else's name
- Reviews from competitors or others with a conflict of interest
Reviews that stay
A genuine customer's negative review that follows the rules is not removed. A calm, helpful reply to such a review often counts for more with readers than the review itself.
How to tell a fake review
A bad review is not always fake. Google decides on rule breaches; these signs help you see which reviews are worth reporting.
A new, empty account
No photo, no other reviews, an account a few days old. The most common trace of a fake review.
A sudden pile-up
Several 1-star reviews within a day or two usually point to an organised attack.
No details
Generic lines that could be written about any business: "terrible", "never go there".
Never a customer
Phrases like "never been but heard" or complaints about a service you do not offer.
A personal grudge
"I know from inside", "the owner is that kind of person": reviews written by former staff or competitors.
Insults and personal data
Swearing, threats, defamation or personal details such as phone numbers break the rules outright.
How it works
Scan
Enter your Google Maps link; your 1, 2 and 3 star reviews are listed within a minute.
Pick and order
Pick the reviews you want removed. A deposit of 30% of the estimate is set aside in your wallet.
Report to Google
We report the reviews you picked, with evidence, through Google's official channels and appeal the ones turned down.
Follow-up
We check the reviews every day; your order page shows the state of each one.
Pay once removed
When Google removes a review its fee is taken from your wallet (the deposit first); if that is not enough you get a payment link.
Only Google decides, so removal cannot be guaranteed. The time depends on Google: some cases end within days, those that need an appeal can take a few weeks.
Many bad reviews overnight?
In a review attack, what you do in the first hours decides the outcome. Go in this order:
Scan my reviews- Do not argueAngry replies feed the attacker and look bad to readers. Collect the evidence first.
- Keep the evidenceSave each review's link and a dated screenshot, so you have them even if they change.
- Note the common tracesAccounts opened at the same time, similar sentences, the same typos: all useful in a report.
- Start the scanScan your reviews and pick the ones that break the rules; we report them to Google with the evidence.
Asked to pay or get bad reviews?
Google has a separate channel for extortion: offers to remove or not to post negative reviews in return for money. Contact us before you pay anything, and keep:
- Screenshots of the messages and e-mails with their dates
- Links to the suspicious reviews
- The contact details of whoever made the threat
How to answer a negative review
A real customer's criticism is not removed, but a good answer changes what new customers think when they read it.
- Answer within a day or two, calmly
- Address the customer by name and apologise for the problem
- Do not make excuses; say briefly what you fixed
- Offer to continue by phone or e-mail
- Share no personal details and do not drag the argument out
Which businesses are targeted most?
Hotels and guesthouses
Fake reviews before the season hit bookings directly; reviews from rival places and from people who never stayed are common.
Restaurants and cafés
Nearby competitors and accounts that write one bad experience again and again are the usual source.
Clinics and health
Reviews with patient or health details, and insults aimed at doctors, break the rules.
Beauty and hair salons
Reviews from former staff and from people who never booked are a frequent problem in this sector.
Frequently asked
Another question? Write to us.
Can every negative review be removed?
No. Only reviews that break Google's content rules can be removed. A genuine customer's criticism that follows the rules stays.
Do I pay if a review is not removed?
No. The scan, the reports and the appeals are free; you pay only for reviews Google removes.
How long does it take?
Google sets the pace. Some reviews are removed within days; when an appeal is needed it can take a few weeks.
Do I have to give you my business account password?
No. A Google Maps link is enough. We never ask for passwords, admin access or an account transfer.
Can a removed review come back?
Google rarely restores a review it removed. We keep watching the reviews after you have paid.
When and how do I pay?
You top up your wallet in the customer panel (card or bank transfer). 30% of the estimate is set aside as a deposit. When Google removes a review its fee is taken from your wallet; if that is not enough we send a payment link for the rest. When the work ends the deposit is free again, and you can ask for unused balance back.
Can it harm my business profile?
No. Reports go through Google's public reporting channels; we never access your profile or change anything on it.
Can a review by a competitor or former employee be removed?
Yes, a conflict of interest breaks Google's rules. We report such reviews with the evidence; Google decides.